This privacy notice was last updated on 18th November 2025.
This privacy notice sets out the basis on which we collect and process your personal data through the use of our website, our digital applications, and/or signing up for newsletters and other marketing activities either in person or online.
Any changes we make to this policy in the future will be posted on this page so please check this page regularly.
Who We Are
TopCare Limited is the Data Controller responsible for your personal data within the context of the data you choose to directly pass to us through our website, digital applications, marketing activities, by email, phone or face to face.
TopCare Limited will be what is known as the 'Data Controller' of the personal data you provide to us, and we will sometimes refer to ourselves in this notice as "we" or "us". By Data Controller, this means TopCare Limited determines the purposes and way in which any personal data are, or will be, processed.
Our registered office is at 10 Hawarden Avenue, Douglas, Isle of Man, IM1 4BS.
If you have any questions about this privacy notice, the use of your personal information, your dealings with our website or our digital applications, you can contact us at [info@topcare.im].
Our Principles of Data Protection
TopCare Limited is committed to safeguarding the privacy of our website visitors and service users and complying with the General Data Protection Regulation and the Data Protection Act 2018.
Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you the best experience of our services.
We have published this notice to help you understand:
- how and why TopCare Limited collects information from you;
- who we share your information with, why and on what basis; and
- what your rights are.
What Information We Collect and Why
Information you provide to us directly
When you visit or use some parts of our website and/or services we might ask you to provide personal data to us. For example, we may ask you for your contact information when you:
- submit an enquiry,
- apply for a role by submitting your CV,
- request a call back,
- book an appointment,
- give feedback, or
- send us information relevant to your care needs.
Where you are requested to fill in a form (either online or offline), it's your choice as to which fields to complete and with what data.
If you don't want to provide us with your personal data you don't have to, but it might mean you can't use some parts of our website or access certain services.
